How to Back Up and Revert an IC3 Installation

Important: Before making any changes to your IC3 installation, ensure you have a complete backup of the application files, storage, and database.

Part 1: Back Up IC3

1. Stop IIS

Stop IIS and the application pool associated with your IC3 instance.

For this example, the site and application pool are both named Site.

2. Create a Backup Folder

Create the following folder:

C:\temp\sitebackup 

3. Back Up the IC3 Application Files

Navigate to:

C:\inetpub\wwwroot\ 

Copy the following folders:

site site-api 

Paste them into:

C:\temp\sitebackup 

4. Back Up the IC3 Storage

Navigate to:

C:\storage 

Copy the site folder.

In your backup folder, create the following folder structure:

C:\temp\sitebackup\storage 

Paste the site folder into the storage folder.

Your backup should now contain:

C:\temp\sitebackup\storage\site 

5. Back Up the IC3 Database

On your SQL Server, create a full database backup of the IC3 database.

Save the backup as:

C:\temp\sitebackup\IC3.bak 

6. Start IIS

Once all backups have been completed successfully, start IIS and the IC3 application pool.

Your backup folder should contain:

C:\temp\sitebackup\ 

 site

site-api

storage\site 

IC3.bak

Part 2: Revert IC3

If you need to revert IC3 to the backed-up version, follow the steps below.

1. Stop IIS

Stop IIS and the IC3 application pool.

2. Back Up the Current Version

Before reverting, it is recommended to create a backup of the current IC3 files, storage, and database in case you need to restore the current version.

3. Restore the IC3 Application Files

Navigate to:

C:\inetpub\wwwroot\ 

Delete the existing site and site-api folders.

Then, from your backup location:

C:\temp\sitebackup\

Copy the corresponding site and site-api folders into:

C:\inetpub\wwwroot\

4. Restore the IC3 Storage

Navigate to:

C:\storage 

Replace the existing site storage folder with the backed-up version located at:

C:\temp\sitebackup\storage\site 

The restored storage folder should be located at:

C:\storage\site 

5. Restore the IC3 Database

Using SQL Server, restore the IC3 database from the full backup:

C:\temp\sitebackup\IC3.bak 

Follow your organization's SQL Server procedures for restoring a database backup.

Important: Ensure that the backup is restored to the appropriate IC3 database before continuing.

6. Start IIS

Once the application files, storage, and database have been restored, start IIS and the IC3 application pool.

7. Verify the Installation

After IIS has started, verify that:

• The IC3 site loads successfully.
• Users can log in.
• The application is functioning as expected.
• Search and other applicable functionality are working correctly.

If you experience any issues after the revert, contact Intranet Connections Technical Support for assistance.