---
title: Account & Support | IC Knowledge Hub
description: Find information about your IC account, including billing and payment options, support hours, and how to get help when you need it.
---

[Skip to content](https://learn.intranetconnections.com/account-support#main-content)

![New White Logo-1](https://learn.intranetconnections.com/hs-fs/hubfs/New%20White%20Logo-1.png?width=200&height=58&name=New%20White%20Logo-1.png)

Open main navigation

Close main navigation

- [Contact Support](mailto:support@intranetconnections.com)

[Contact Support](mailto:support@intranetconnections.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [IC Knowledge Hub](https://learn.intranetconnections.com/)
2. [Account & Support](https://learn.intranetconnections.com/account-support)

# Account & Support

 Find information about your IC account, including billing and payment options, support hours, and how to get help when you need it.

## Our Services

- [Contact Support](https://learn.intranetconnections.com/contact-support)

- [FAQs](https://learn.intranetconnections.com/faqs#main-content)

    - [AI](https://learn.intranetconnections.com/faqs#ai)
- [Onboarding & Setup](https://learn.intranetconnections.com/onboarding-setup#main-content)

    - [Migration](https://learn.intranetconnections.com/onboarding-setup#migration)
    - [Theme & Design](https://learn.intranetconnections.com/onboarding-setup#theme-design)
    - [Installation](https://learn.intranetconnections.com/onboarding-setup#installation)
- [Product News](https://learn.intranetconnections.com/product-news#main-content)

    - [Release Notes](https://learn.intranetconnections.com/product-news#release-notes)
    - [Product Patches](https://learn.intranetconnections.com/product-news#product-patches)
- [Reports](https://learn.intranetconnections.com/reports#main-content)

    - [Intranet Analytics](https://learn.intranetconnections.com/reports#intranet-analytics)
- [Integrations](https://learn.intranetconnections.com/integrations#main-content)

    - [SharePoint](https://learn.intranetconnections.com/integrations#sharepoint)
    - [AI](https://learn.intranetconnections.com/integrations#ai)
- [Support](https://learn.intranetconnections.com/support)
- [Technical Setup & Configuration](https://learn.intranetconnections.com/technical-setup-configuration#main-content)

    - [Intranet Settings](https://learn.intranetconnections.com/technical-setup-configuration#intranet-settings)
    - [Disaster Recovery](https://learn.intranetconnections.com/technical-setup-configuration#disaster-recovery)
    - [Advanced Configuration](https://learn.intranetconnections.com/technical-setup-configuration#advanced-configuration)
- [How To's](https://learn.intranetconnections.com/how-tos#main-content)

    - [Multilingual](https://learn.intranetconnections.com/how-tos#multilingual)
    - [Navigation](https://learn.intranetconnections.com/how-tos#navigation)
    - [Intranet Architecture](https://learn.intranetconnections.com/how-tos#intranet-architecture)
    - [Security & Permissions](https://learn.intranetconnections.com/how-tos#security-permissions)
    - [Private Cloud](https://learn.intranetconnections.com/how-tos#private-cloud)
    - [Feature Requests](https://learn.intranetconnections.com/how-tos#feature-requests)
    - [Forms & Workflows](https://learn.intranetconnections.com/how-tos#forms-workflows)
    - [Your Guide to Transitioning to IC 3.0](https://learn.intranetconnections.com/how-tos#your-guide-to-transitioning-to-ic-3-0)
- [Best Practices](https://learn.intranetconnections.com/best-practices#main-content)

    - [Design](https://learn.intranetconnections.com/best-practices#design)
    - [Getting Started](https://learn.intranetconnections.com/best-practices#getting-started)
- [Applications](https://learn.intranetconnections.com/applications#main-content)

    - [Documents](https://learn.intranetconnections.com/applications#documents)
    - [Internal Resources](https://learn.intranetconnections.com/applications#internal-resources)
    - [Announcements](https://learn.intranetconnections.com/applications#announcements)
    - [Engagement](https://learn.intranetconnections.com/applications#engagement)
    - [Advertising](https://learn.intranetconnections.com/applications#advertising)
- [Account & Support](https://learn.intranetconnections.com/account-support#main-content)

    - [Our Services](https://learn.intranetconnections.com/account-support#our-services)
- [Security](https://learn.intranetconnections.com/security#main-content)

    - [Security News & Updates](https://learn.intranetconnections.com/security#security-news-updates)
- [Widgets](https://learn.intranetconnections.com/widgets#main-content)

    - [What's New Feed](https://learn.intranetconnections.com/widgets#whats-new-feed)
    - [Content & Media Widgets](https://learn.intranetconnections.com/widgets#content-media-widgets)
    - [Engagement Widgets](https://learn.intranetconnections.com/widgets#engagement-widgets)

[![ic-chatbot-logo](https://learn.intranetconnections.com/hs-fs/hubfs/Logos%20and%20Icons/ic-chatbot-logo.png?width=100&height=100&name=ic-chatbot-logo.png "ic-chatbot-logo")](https://intranetconnections.com)

<https://www.linkedin.com/company/intranet-connections> <https://www.instagram.com/intranetconnections> <https://www.facebook.com/intranetconnections> <https://www.twitter.com/intranettips>

Copyright © 2025, Intranet Connections