Knowledgebase
The Knowledgebase is a customized repository of information such as how-to's or FAQs on any kind of topic. Searchable, consistent knowledge presented to staff in an organized manner.
The Knowledgebase (also known as KB) is a versatile collection of information for staff. Use App Security to control who can view, add, edit, or delete content. Build a KB for every Site on your intranet to share information specific to that function. Get creative.
Build Your Knowledgebase
Start by following the process to add an App to a site.
Once you have the App in place, click on the three columns on the App Card to explore available customizations. To open the App, click 'Go to App'
You can either upload new contents directly or create a list of folders to group new contents.
To add new content, click New > Item
To create new sub folder, click New > Folder > Add new content to selected folder.
Default Knowledgebase Layout
The Knowledgebase App comes with a standard 'List View' & 'Detail View' layout for its default home page. All layouts can be customized.
Detail View

List View

Add, Edit & Delete App Permissions

App Settings

Export App Template
To import: Open Site Card > Apps > Create App from Template > Import Template > Selected downloaded template to import
Promote items
Create New content, click publish and the Promote window will be displayed.

- New content

- Updated content

Display the Knowledgebase app in a Widget
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Knowledgebase Widget Display
